PRIVACY POLICY

At LANCASTER NIGHTLIFE LTD we are committed to protecting & respecting your privacy.  This Privacy notice outlines how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://daltonrooms.co.ukor our venue Dalton Rooms & Glow Nightclub, you are accepting and consenting to the practices described in this policy.

Who are we?

We are LANCASTER NIGHTLIFE LTD t/a Dalton Rooms & Glow NIghtclub Lancaster, 14 Dalton Square, LA1 1PL Company Reg: 10189622.We are a late night bar and a nightclub.

If you have any questions or concerns about this privacy policy or how we use your personal data they should be sent to teamdalton@daltonrooms.co.uk or addressed to the Data Protection Officer, Katarzyna Zmudzka 14 Dalton Square LA1 1PL Lancaster.

How do we collect your personal data?

We collect your data by corresponding with us by phone, e-mail, when you make a booth enquiry, apply to be on the guestlists via text and website, fill in enquiry forms on our websites, when you sign up to WiFi in one of our Venues, in job applications, via CCTV and by our staff in person using written or electronic collection methods in the venue. We will only collect the data that we need to identify and communicate with you.

The personal data that you give us could be name, title, date of birth, gender, email address, mobile phone number, dates and locations of visits and CCTV Images.

How we use your personal data

General Communications

We may need to contact you about your visit in compliance of a valid request from the Police, licensing or governmental authorities following a visit to our premises.

Registration on our website is not required in order to visit and use the Dalton Rooms & Glow Nightclub. However, we may provide comments, submission forms, etc. to its users and you may be required to register in order to use such features. If you do register, and in the process provide us with personally identifiable information, no information will be shared with any third-party organization except with your express consent. If you post comments on the site, any personally identifiable information you provide in those comments or articles will be public. As such, we are not responsible for personally identifiable information that you may choose to share through these channels.

We also provide visitors the opportunity to sign up to receive communications from us. In this case, we ask the visitor for personally identifiable information. Depending on what the visitor opts-in for, these communications will include some or all of the following: daily or weekly newsletters, company updates, and/or other relevant promotions. You may opt out of receiving any, or all, of these communications by clicking on the “unsubscribe” link in any email we send, or by replying to any email stating you’d like to be removed from our list.

Marketing

We may send you marketing communications via text, email, or post under the basis of Legitimate Interest or in the course of a Sale or Negotiation of a Contract as you will have either been a customer or have enquired about visiting or purchasing goods or services from us. These communications will contain an opt-out option that you will be able to access to choose not to receive further communications

We may also ask for your specific consent to send you marketing communications (opt-in) at the time we collect your data. If you do no opt-in we will not process your data for Marketing purposes.

We do not use any of your information for any advertising targeting. We do not collect data through third parties not directly appointed by us for that purpose or share any information with 3rdparties for marketing purposes.

We will always treat your personal details with the utmost care. We keep your details safe and secure. We will never sell them to other companies for marketing purposes.

If you change your mind and would prefer not to hear from us, you can stop receiving our updates by getting in touch or unsubscribing at any time.

Profiling

We may use your data to help us understand our customers with regards to times and days of attendance and other aspects of our service.

We may use age and gender profiling & targeting to provide relevant communications to our customers for specific nights.

Recruitment & Employment

In order to comply with our contractual, statutory, and management obligations and responsibilities, we process personal data, including ‘sensitive’ personal data, from job applicants and employees.

Such data can include, but isn’t limited to, information relating to health, racial or ethnic origin, and criminal convictions. In certain circumstances, we may process personal data or sensitive personal data, without explicit consent. Further information on what data is collected and why it’s processed is given below.

Contractual responsibilities: Our contractual responsibilities include those arising from the contract of employment. The data processed to meet contractual responsibilities includes, but is not limited to, data relating to: payroll, bank account, postal address, sick pay; leave, maternity pay, pension and emergency contacts.

Statutory responsibilities: Our statutory responsibilities are those imposed through law on the organisation as an employer. The data processed to meet statutory responsibilities includes, but is not limited to, data relating to: tax, national insurance, statutory sick pay, statutory maternity pay, family leave, work permits, equal opportunities monitoring.

Management responsibilities: Our management responsibilities are those necessary for the organisational functioning of the organisation. The data processed to meet management responsibilities includes, but is not limited to, data relating to: recruitment and employment, training and development, absence, disciplinary matters, e-mail address and telephone number.

Disclosure of data to other bodies

Where Police, Licensing or other Governmental require access we may supply personal details and information about visits and activities in order to comply with Legal Obligations, Vital or Public interests. In order to carry out our contractual and management responsibilities, we may, from time to time, need to share an employee’s personal data third party suppliers. These suppliers will be expected to contractually agree to handle data in an appropriately secure and compliant fashion.

To meet employment contracts or statutory responsibilities, we may be required to transfer an employee’s personal data to third parties, i.e. pension providers and HM Revenue & Customs.

Your data protection rights

Where LANCASTER NIGHTLIFE LTD is using your personal data on the basis of consent; you have the right to withdraw that consent at any time. You also have the right to ask us to stop using your personal data for direct marketing purposes. Tell us by emailing teamdalton@daltonroms.co.ukor writing to us: Katarzyna Zmudzka 14 Dalton Square LA1 1PL Lancaster

Subject Access Request

If you would like further information on your rights or wish to exercise them, please contact us at emailingteamdalton@daltonroms.co.ukor writing to us: Katarzyna Zmudzka 14 Dalton Square LA1 1PL Lancaster

You will be asked to provide the following details:

– The personal information you want to access
– Where it is likely to be held
– The date range of the information you wish to access

We will also need you to provide information that will help us confirm your identity. If we hold personal information about you, we will give you a copy of the information in an understandable format together with an explanation of why we hold and use it.

Once we have all the information necessary to respond to your request we will provide your information to you within one month.

What to do if you are not happy

In the first instance, please talk to us directly so we can resolve any problem or query. You also have the right to contact the Information Commissioners Office (ICO) if you have any questions about Data Protection. You can contact them using their help line 0303 123 113 or at www.ico.org.uk.

Keeping your information

We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements.

How we secure your data

Data security is of utmost importance to us. Your data will be held on state of the art secure servers in our UK based data centres. Access will only be granted to authorised employees or agents of the company.

We frequently audit users with access to customer data and remove any access in accordance with out minimum-privilege-requirement policy. Staff are trained in data security and aware of the laws and regulations regarding the holding, processing and access of data.

All transactional data and web form processes will be handled via encrypted pages using the industry minimum 2048 bit encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosing and sharing information

In order to carry out Marketing, customer research, data security and storage or other key tasks we may use third party suppliers, contractors or agents to act on our behalf and allow them controlled access to personal data where necessary.

We maintain clear contractual obligations that our suppliers comply with all relevant UK law and maintain acceptable data protection policies and data security. We control how much data they see, how long it is accessed for and what may be done with it. We do not sell or share your data for use by any other organisation.

Storage of information

Our data is primarily stored within the UK and European Union (EU). Some organisations, which provide services that host or manage data for us may transfer data outside the EU in order to carry out their service. We will only permit this where adequate protection of our data can be shown and our suppliers follow policies such as the US Privacy Shield or recognised equivalents.

CCTV

Please note that we may operate Closed Circuit Television (CCTV) and you may be recorded when you visit our premises. These images are classified as personal data.

CCTV systems are installed (both internally and externally) in premises for the purpose of enhancing security of the building and its associated equipment as well as creating mindfulness among the occupants, at any one time that a surveillance security system is in operation. Footage is stored for set period of time after which it is recorded over.  We comply with the Information Commissioner’s Office CCTV Code of Practice and we put up notices so you know when CCTV is used.

Changes to this privacy policy

Lancaster Nightlife ltd reserves the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the website. Any such change, update or modification will be effective immediately upon posting on the website. Users will be informed of changes to this Privacy Policy via the “updated as of” notice on this Policy

We’ll amend this privacy policy from time to time to ensure it remains up to date and reflects how and why we use your personal data and new legal requirements. Please visit our website to keep up to date with any changes. The current version will always be posted on our website.

 

Please read the full terms & conditions before booking your Christmas package a Lancaster Nightlife ltd

1. These terms & conditions apply to Christmas 2019 bookings but are subject to change and  subject always to availability.
2. All bookings will require a valid ID on entry to the venue and on request by the Lancaster Nightlife ltd employees or contractor staff (including our door teams)
3. Our admissions policy will continue to apply: we reserve the right to refuse entry
4. All customers are required to conduct themselves in a responsible manner. Any customers found to be acting inappropriately will be asked to leave the venue.
5. This booking cannot be used in conjunction with any other offer.
6. Booth booking is non-transferable and non-refundable Lancaster Nightlife reserves the right to decline any booking at any time.
8. A non-refundable deposit of a minimum of £10 per person will be required to secure the booking.
9. All deposits are non refundable
10. Provisional reservations are not accepted.
11. Final payment must be made two weeks prior to your booking. Any payments made are non refundable.
12. No change to the booking can be accepted once final payment has been made. No decrease in party numbers will be accepted and will still be charged in full. Any increase in party numbers may be accepted if full payment is made at the time of additional booking and subject to availability only.
13. If your booking requires food then all booking forms must be made four weeks in advance of the party date. We accept no responsibility for lost or damaged forms.
14. Please advise Lancaster Nightlife Ltd of any allergens at the time of booking.
15. If the party organiser or guests have not arrived within 60 minutes of the start time then the booking will become void.
16. No alcohol or food can be brought inside the venue unless agreed in advance.

Food Allergy

We make every effort to accommodate the various dietary requirement of our guests and handle food allergies seriously. Every effort is made to instruct our staff regarding the potential severity of food allergies.

Please be advised that our menu items may contain allergens, may have come in contact with items containing allergens and there is always a risk of contamination or cross contact. In addition, the potential does exist, that food manufacturers may change their formulation or manor of processing without our knowledge. We do not guarantee the accuracy of nutrition information. Customers with concerns need to be aware of these risks. Lancaster Nightlife Ltd will assume no liability for any adverse reactions that may occur.

Guests with life threatening food allergies who may need to use epilepsy-pen should be carrying their own. Our staff are not trained to administer epi-pens. Guests should make the appropriate people aware of their conditions incase of emergencies.